This Privacy Policy applies to the website shenzhenops.com operated by Shenzhen Hengan Intelligent Equipment Sales Co., Ltd. ("ShenzhenOPS", "we", "us"), with offices at Room 1011, Mingjun Business Center, No.1 Langrong Road, Longhua District, Shenzhen, Guangdong, China.
If you have any questions about this policy, please contact us at info@shenzhenops.com.
We collect minimal personal information, limited to what's necessary for legitimate business communication:
We do not use third-party advertising trackers, social media pixels, or behavioural retargeting cookies.
We use the information you provide solely for:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Inquiry data is accessible only by ShenzhenOPS personnel directly involved in serving your inquiry — typically Vincent Yu (founder) and assigned sales/operations staff. Email and contact data are stored on standard business email services (Google Workspace).
For order fulfillment, we share necessary information (shipping address, contact, order specifications) with our partner factories, freight forwarders, and certification bodies. These third parties are bound by confidentiality.
We retain inquiry and order data for the duration of our business relationship plus a reasonable period for legal compliance and audit purposes (typically up to 5 years after the last order or inquiry). You can request deletion at any time.
Regardless of your jurisdiction, you have the right to:
To exercise any of these rights, contact info@shenzhenops.com. We respond to verified requests within 30 days.
ShenzhenOPS is based in China. By submitting information through this website or contacting us, you understand that your data will be processed in China and potentially other jurisdictions where our partners operate. We take commercially reasonable steps to protect your data regardless of where it is processed.
Our website uses only essential cookies necessary for the site to function. We do not use marketing or tracking cookies. Cloudflare may set technical cookies for security and performance optimization — these contain no personal identifiers.
Our website and services are intended exclusively for business-to-business commerce. We do not knowingly collect information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted at this URL with a revised "Last updated" date. Material changes affecting existing customers will also be communicated by email.
For privacy-related questions or requests:
Email: info@shenzhenops.com
WhatsApp: +86 159 8684 3573
Post: Shenzhen Hengan Intelligent Equipment Sales Co., Ltd., Room 1011, Mingjun Business Center, No.1 Langrong Road, Longhua District, Shenzhen, Guangdong, China